So read below about the five companies and one individual that really are doing things right and one company that I am going to shame by doing things WRONG!

@RescueTime – RescueTime is a service that I have only been using for less than a month (for productivity tracking if you aren’t using it you should be but will do a post on that another time) however their Twitter customer service has been exemplary so far, quick to respond and always friendly I really can’t complain.

@CrashPlan – I use CrashPlan Plus for backups of all my data into the cloud and highly recommend them, the times that I have Tweeted them with feedback or requesting assistance they have always got back to me with help or thanks so good on them.

@LogMeIn – LogMeIn provides free and/or paid remote access to your computers from anywhere in the world (I just use the freebie). I have only ever Tweeted these guys once but they took my feedback on board and got back to me so I am happy to say that these guys also get a shiny gold star (especially for a free service).

@CloudFlare – For the last few months I have been using CloudFlare to speed up my blogs, they do a reverse proxy mix with a content delivery network (CDN), great service and VERY responsive on Twitter, I had an issue and they were on to it and helping out in record time.

@1Password – Honestly can’t remember why I had to tweet these guys but what I do remember is they were so exceptional I tweeted a massive thanks to them for their assistance and support. If you need password management software I highly recommend 1Password too.

@GilesHardie – Giles is actually a reporter/editor with the Sydney Morning Herald, after recently reading one of his articles about Masterchef and almost literally pissing myself laughing I had to shout out and say thanks for the laugh. Little did I know that Giles read my tweet and replied back to me a couple of times. It was certainly refreshing for the little guy to get to talk directly to the author of an article.

Finally I have to give three thumbs down to @Evernote on twitter – I love Evernote’s services please don’t get me wrong and I would be lost without them and in fact give their services a three thumbs UP. As a paying customer I expect however if you have a twitter account AND you promote it, if I message you saying I can’t renew my services and would like to let them know that they are giving me free premium services that I might in fact get a response. I have tweeted @Evernote on several occasions and never heard a boo back from them.

If you aren’t already following me on twitter shout out to me right now on @StuartCRyan I always welcome feedback about what I write or even just a friendly hello.

Stuart

Please note that some of the links in this post may contain affiliate links. I use the services I might as well get a little kudos for promoting them #JustBeingHonest